The Journal
Keep a searchable record of observations, treatments, issues and plans in the Smart Journal, and track what still needs following up
On this page
The Smart Journal is your written record of what you saw, what you did and what needs following up, kept as dated entries you can search and filter later.
Where the Scribble pad is for quick reminders and Capture is for things to deal with today, the Journal is for the longer story: a record you'll want to look back on in a month or a year.
Where do I find the Journal?
The Journal doesn't have its own place in the top bar. To open it:
Open the Library
Click Records in the top bar, then Library › All documents. See the Library.
Open the module directory
At the foot of the page, click Jump to a module, then See the full module directory.
Click Journal
It's listed under Documents & Evidence.
Save a bookmark
If you use the Journal every day, bookmark the page in your browser once you've found it.
The header shows your last seven days at a glance: how many entries you've made, how many patterns TurfWise has spotted and your completion rate.
How do I write an entry?
Click New Entry
The Create Journal Entry form opens.
Classify it
Choose a Category (Task, Application, Weather, AI, Safety, Finance, Staff, Note or Machinery) and an Entry Type (Observation, Treatment, Issue, Planning, Weather or Note). Set the Priority to Low, Normal or High.
Write it
Add a Title and the Content. A short Summary is optional.
Add context (optional)
Add the Course Area and a Specific Location, Tags separated by commas (for example "disease, wet"), and a weather snapshot: Temperature (°C), Humidity (%) and Rainfall (mm).
Save it
Click Create Entry. It appears in the list with the newest first.
Write for your future self
"Issue on course" tells nobody anything. "Standing water on 7th fairway after overnight rain, check the drain by the tee" is something you, or your deputy, can act on months from now.
Voice notes
Click Voice Note (the microphone button) to record a spoken note. Click Stop when you've finished, give it a title and click Save note. It's listed under Voice Notes in the right-hand column. Your browser will ask for permission to use the microphone the first time.
How do I find an old entry?
The filters on the left narrow the list:
- This Week, This Month or a Custom Range of dates
- Category
- Entry Type
Use Search entries... above the list to find a word or phrase. Long lists are split into pages, with page controls at the bottom.
On a smaller screen, the filters fold into a Filters button above the list.
What's in the right-hand column?
- Smart Insights shows up to two patterns TurfWise has spotted across your entries in the last 30 days, with how confident it is.
- Follow-Up Queue lists open issues that still need reviewing, or tells you All issues reviewed.
- High Priority lists high-priority entries still awaiting follow-up, or shows Nothing critical.
- Voice Notes lists the voice notes you've recorded.
Click an entry in the Follow-Up Queue or High Priority list to open it on its own page.
On a smaller screen, these fold into an Insights & Follow-ups button.
How do I close off an entry?
Click an entry to open it. You'll see whether it's Marked as reviewed or Not yet reviewed.
- Click Mark complete once you've dealt with it. It drops out of the Follow-Up Queue. Click Mark incomplete to reopen it.
- To remove an entry you no longer need, click Delete and confirm when asked.
To change an entry, open it from the Follow-Up Queue or High Priority list, click Edit, make your changes and click Save Changes.
Deleting from the list is instant
Hovering over an entry in the list also shows Mark reviewed and Delete. That Delete doesn't ask you to confirm, so take care.
Who can use the Journal?
Staff can read the Journal and add entries. Marking entries complete, editing and deleting them needs a manager or admin role. If you see a permissions message instead of the page, ask your manager to check your role.
Common problems and fixes
- "Unable to load journal entries". Click Retry. If it keeps happening, check your connection.
- I can't find an entry I know I made. Widen the date filter to This Month or a Custom Range, and clear the category and type filters.
- Voice Note isn't recording. Check your browser has permission to use the microphone for TurfWise.